Answer the phone
A live dispatcher, 24 hours a day. If you have a load with us, you have someone to call about it at 3 a.m.
A carrier that operates like it is your own fleet
EZ Distribution was built by people who spent years on the other side of the phone — waiting on a carrier that would not call back. We started this to be the one that does.
Our story
Started because freight kept going missing in the paperwork
Not literally missing — just untraceable. No one could say where the truck was, when it would deliver, or why the invoice came in $400 over the quote.
So EZ Distribution was set up around the three things shippers actually complain about: nobody answers the phone, nobody knows where the load is, and the bill does not match the quote. Every operating decision we make gets measured against those three.
That is why dispatch is staffed around the clock rather than forwarded to voicemail, why every tractor carries GPS and an ELD, and why accessorials are quoted before you book instead of discovered afterward. It is not a revolutionary model. It is just the one we wanted to buy.
Today we run our own tractors, trailers and box trucks out of our Dallas distribution center, store and cross-dock freight under the same roof, and reach the rest of the lower 48 through a carrier network we vet ourselves.
What we stand on
Four commitments, in writing
These are not posters in the break room. They are the standards we hold dispatch and drivers to, and the ones you should hold us to.
Volunteer the bad news
If a load is going to be late, you hear it from us first — with a plan attached, not an excuse.
Quote it once
All-in rates with accessorials disclosed up front. Scope changes are the only thing that changes an invoice.
Park the truck
Any unit with an open defect, or any driver out of hours, does not run. Safety decisions are not negotiable against a delivery window.
How we are organized
Four desks, all reachable
A small operation only works if you know exactly who to call. Here is who does what.
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Dispatch & customer service
Books loads, assigns drivers, tracks freight and answers status calls. Staffed 24/7/365. This is the desk you will talk to most.
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Safety & compliance
Owns driver qualification files, drug and alcohol testing, CSA monitoring, DOT audits, insurance certificates and claims.
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Warehouse operations
Runs the dock, cross-docking, inventory counts, pick-and-pack, and inbound and outbound scheduling.
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Accounts & billing
Credit applications, rate confirmations, invoicing, PODs and payment terms. One invoice per shipment or consolidated weekly.
Milestones
How we got here
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Founded
One truck, one lane
EZ Distribution opens with a single tractor-trailer running dedicated freight between Dallas and Houston.
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Expansion
Regional fleet
Fleet grows to cover the Texas Triangle daily, and refrigerated equipment is added for food and beverage customers.
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Warehousing
Distribution center opens
A dock-high facility brings storage, cross-docking and pick-and-pack under the same roof as transportation.
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Today
48-state reach
Asset service across the South Central states, plus a vetted brokerage network covering the rest of the country.
Replace these milestone headings and copy with your real dates and events — the structure is already in place.
By the numbers
What the operation looks like
98.6%
On-time delivery rate
99.8%
Damage-free deliveries
15min
Average dispatch response
48
States served
Update these figures with your own reported numbers before publishing.
Want to put us on a lane?
Start with one shipment. Most of our contract accounts began as a single load somebody needed covered on short notice.